> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mcpfy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help and support for MCPfy - we're here to help you succeed

🙏 We welcome all kinds of feedback, feature requests, and help inquiries. We want you to succeed. We are always here to support you.

## Contact Us

Get dedicated support from the MCPfy team.

<Card title="Live Chat Support" icon="comments" href="#">
  Use the chat widget in the bottom-right corner of your screen for instant support. Just click on the chat icon and write us your concern - we'll get back to you as soon as possible.
</Card>

<Card title="Email Support" icon="envelope" href="mailto:hello@mcpfy.ai">
  For detailed inquiries or technical issues, reach out to us at **[hello@mcpfy.ai](mailto:hello@mcpfy.ai)**
</Card>

## How to Get Help

<Steps>
  <Step title="Use the Chat Widget">
    Look for the chat icon in the bottom-right corner of your screen (as shown in the image below). Click on it to start a conversation with our support team.

    <Frame>
      <img src="https://mintcdn.com/mcpfyai/756L_-Le9Q39zsXw/images/chat-support.png?fit=max&auto=format&n=756L_-Le9Q39zsXw&q=85&s=8e5004be20d6c6e47194fb60529cec75" alt="MCPfy chat widget located in the bottom-right corner of the dashboard" width="3024" height="1476" data-path="images/chat-support.png" />
    </Frame>
  </Step>

  <Step title="Describe Your Issue">
    Provide as much detail as possible about your concern:

    * What you were trying to do
    * What happened instead
    * Any error messages you received
    * Screenshots if applicable
  </Step>

  <Step title="Get Real-Time Support">
    Our support team will respond to your chat message and help you resolve your issue quickly.
  </Step>
</Steps>

<Tip>
  For the fastest response, use the chat widget! Our team monitors chat messages throughout business hours and aims to respond within minutes.
</Tip>

## Response Times

| Contact Method | Response Time                        |
| -------------- | ------------------------------------ |
| Chat Widget    | Within minutes during business hours |
| Email Support  | Within 24 hours                      |

<Note>
  Business hours: Monday - Friday, 9 AM - 6 PM PST
</Note>